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020 4542 2999 enquiries@butlerandstag.com New Homes to buy Land to buy

Opening Hours

  • Monday 8:45am - 6.00pm
  • Tuesday 8:45am - 6.00pm
  • Wednesday 8:45am - 6.00pm
  • Thursday 8:45am - 6.00pm
  • Friday 8:45am - 6.00pm
  • Saturday 8:45am - 4.00pm
  • Sunday Closed

Address

12 Coppice Row
Theydon Bois
Epping Essex
CM16 7ES

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Land & New Homes Office

Butler & Stag has dedicated land departments which specialise in the sale and acquisition of buildings and land that have potential for redevelopment. Our dedicated teams undertake all manner of projects and have extensive experience in dealing with sites ranging from single plots, right through to strategic sites suitable for over 1,000 new homes.

Our practice acts for a broad cross section of the market, from private individuals, through to small, niche developers, regional and national housebuilders, as well as funds, institutions and RSL's.

If you are looking to buy or rent, sell or let in or around Bow, Bromley by Bow, Limehouse, Mile End, Bethnal Green, Stepney, Victoria Park, Whitechapel or Poplar then come in to see us at Butler & Stag Bow.

Neil Leahy Director - Land & Homes

Neil Leahy  Director - Land & New Homes

Neil is the co-owner of Butler & Stag, along with lifetime friend Michael Woolley. They set up the business in January 2012 with the objectives of building a market leading estate agency that changed public perception of the industry. Fast forward to today and our five star customer service has seen us win multiple awards for excellence from British Property Awards and Estate Agency Masters. Our three branches have all been voted within the top 0.5% of the UK Best Estate Agency Guide. So far so good.

Neil has specialised in residential property since 2002 initially in the city fringe markets and more recently in West Essex with our Theydon Bois (2017) and more recently with Chingford (2020). Neil’s knowledge of the area and passion for redevelopments, new homes and property management has seen him oversee several high profile transactions and land deals in collaboration with local and national developers.

Always up for a challenge, Neil has helped raise tens of thousands of pounds for local charities by throwing himself in events such the Three Peaks Challenge and London to Brighton bike ride. Away from the office Neil is a family man, he has a son and a daughter and enjoys spending time with them, along with his wife Claire. Neil also coaches his son’s football team at Buckhurst Hill FC and has overseen the transition of many of their players to professional academies.

(+44) 01992 917 652
neil.leahy@butlerandstag.com

Michael Woolley

Michael Woolley  Director - Land & New Homes

Michael set up Butler & Stag with best mate Neil Leahy back in 2012, having worked in the East London/City fringe property 2market since 1999. Over the years he has gained a wealth of experience and knowledge, personally handling almost every scenario you could possibly imagine within the world of property. More recently he has excelled with site and land acquisitions for high net worth clients, or acting on behalf of land/site owners, providing guidance on how best to approach a disposal of their assets.

Michael now heads up the Land & New Homes department which is the most exciting and rapidly expanding arm of the Butler & Stag operation. On the odd occasion Michael isn’t found working out of the London or West Essex office, he will be acting as chauffer to one of his three children or spending quality time with his long suffering wife!

(+44) 20 3589 6505
michael.woolley@butlerandstag.com

Ted Rayment – Associate

Ted Rayment  Associate

Starting his career in Bishops Stortford, Ted has been in the property industry since 2016. Born and raised in Epping Green, Ted has excellent knowledge of all things CM16. He has recently joined the Land & New Homes team at Butler & Stag and is developing his skills in estate agency, always striving to improve and is now becoming an accomplished agent. Ted's other passion is sports, if he isn't running around a football pitch on a Sunday morning, he can be found hacking his way around a golf course in the local area.

(+44) 01992 667 666
ted.rayment@butlerandstag.com

Tom Porter – Research Analyst

Tom Porter   Research Analyst

Tom’s career started in travel and hospitality, before his attentions turned to the property industry. Working in our Land department, Tom’s attention to detail and highly organised way of working have seen him progress quickly.

Tom has gained lots of experience and made vast contacts across the industry which are instrumental to his role. Whilst he is involved in all aspects of the business he has a particular strength in identifying new sites and investments across London and home count. Tom values repeat business and enjoys building relationships with new and existing clients.

Away from the office Tom is avid West Ham fan and season ticket holder, as well as spending time with his close friends and family.

(+44) 20 4542 2999
tom.porter@butlerandstag.com

Customer Feedback

We pride ourselves on our level of customer service. However, occasionally things do go wrong, and you may need to complain. Please see our complaints procedure.

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).

What will happen next?

  • We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
  • We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
  • If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
  • We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
  • If you are still not satisfied after the last stage of the in-house complaint procedure (or more than 8 weeks has elapsed since the complaint was first made) you can request an independent review from The Property Ombudsman without charge.

The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

01722 333 306
admin@tpos.co.uk
www.tpos.co.uk

Please note the following:

You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.

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