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For any first time landlord, the prospect of letting a property can be daunting. To help ease any concerns that you may harbour before we meet, we have put together a list of frequently asked questions from new landlords.

I Have A Property To Let, Do I Need Permission?

What Costs Can I Expect To Let My Property?

What Is The Tenancy Deposit Protection Scheme?

Security deposits paid by tenants as part of a Assured Shorthold Tenancy (AST) must be protected by a recognised deposit scheme within 30 days of receipt. Butler & Stag will collect the deposit on your behalf and can register it for you. The Deposit Protection Scheme (DPS).

Do I Need To Present For Viewings?

Butler & Stag will accompany each viewing. If you prefer to be at home whist viewings take place this is fine, please be aware that the majority of tenants are more comfortable viewing whilst the landlord is out.

Will I Receive Feedback?

Our lettings consultants are trained to provide 24 hours feedback following each viewing. You can generally expect a call/email the following morning once they have had a chance to speak to each tenant. All feedback will be honest and constructive.

Can I Meet The Tenants Before They Move In?

We are more than happy to facilitate a meeting. This can be arranged via a second/third viewing at the property or in our offices.

When Will I Receive My Rent?

If Butler & Stag are instructed on a Rent Collection or Management service, rent will be forwarded to you immediately upon receipt. Our bank accounts are reconciled twice daily. Monthly and year end statements will accompany all rental payments ensuring and deductions and related costs are made clear.

How Much Deposit Is Taken From Tenants?

Legally capped at no more than 5 weeks rent where the total annual rent is below £50,000, or 6 weeks rent where the total annual rent is above £50,000 .

What Happens At Renewal Stage?

We have it covered. Butler & Stag will contact the tenants and yourself when there are two months of the tenancy remaining. We will firstly ensure that the tenants are happy to stay and that you want them to stay. Our Lettings Manager will advise you on recent market activity and potential to increase the rent. Once all parties are in agreement we will draw up a new tenancy agreement finalising the new term at a cost to you of £300 Incl VAT.

If the tenants want to leave, the property will be remarketed immediately to ensure new tenants are found and there in no void in the tenancy.

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