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We pride ourselves on old fashioned values and the high level of customer service that brings. As a company, roughly 40% of our turnover is generated from repeat business and we attract lots of individuals that have never used us personally but have heard about us through independent review websites or friends and family that have crossed our path. An old saying I was once taught when first starting out in agency ‘ todays buyer is tomorrow’s vendor’ and that is so true. We are genuinely proud to receive such fantastic testimonials from our clients and continually see them coming back time after time, please read on to look at what people have said.

Wharf Place, London Fields, E2

Wharf Place, London Fields, E2

The team at B&S are really excellent. Reliable, responsive and genuine - all of the things you look for in someone managing a relationship with a landlord. They seem genuinely happy to help and simply get stuff done. I'd highly recommend renting via them!

Ben Griffiths
Landlord

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33 Soda Studios, 268 Kingsland Road,E8

33 Soda Studios, 268 Kingsland Road,E8

I am currently renting my property to tenants through a full Lettings service with Butler & Stag. I have previously used another agent to rent through, but chose to switch agents as I was so impressed with Neil's professionalism, the way he kept in contact over a long period to see where I was at with my plans to move and the quality of their overall service. I was extremely pleased with the floor plan and photos, have been very happy with the price they negotiated and Jaime, my main point of contact in the office, is very helpful and a pleasure to deal with. I would recommend Butler & Stag's rental service to other landlords looking to find good quality tenants.

Simin Demokan
Landlady

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Kingsland Road, Dalston, E8

Kingsland Road, Dalston, E8

I am currently renting my property to tenants through a full Lettings service with Butler & Stag. I have previously used another agent to rent through, but chose to switch agents as I was so impressed with Neil's professionalism, the way he kept in contact over a long period to see where I was at with my plans to move and the quality of their overall service. I was extremely pleased with the floor plan and photos, have been very happy with the price they negotiated and Jaime, my main point of contact in the office, is very helpful and a pleasure to deal with. I would recommend Butler & Stag's rental service to other landlords looking to find good quality tenants.

Jessica Southgate
Landlord

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Graham Road, Hackney, E8

Graham Road, Hackney, E8

I appointed Butler and Stag to sell my flat in Dalston. For one reason and another it was a long process due to our situation with buying and the fluctuations in the market. The whole team were incredibly supportive and never stopped working hard for us. Their advice was invaluable and they negotiated for us very effectively. Would recommend them to anyone. Really great team!

Suzy Koch
Vendor

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Glyn Road, Clapton, E5

Glyn Road, Clapton, E5

We just rented a house in Clapton with Butler and Stag. We have moved a few times in London with agencies like Foxtons (twice) and Currell Residential. I must say, Butler and Stag has been a flawless experience compared to these other agencies. The service was just outstandinge.

Mariana Lucia Marquez
Tenant

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Arcadia Court, Old Castle Srteet Spitalfields London E1

Arcadia Court, Old Castle Srteet Spitalfields London E1

We sold our one-bedroom flat in Aldgate E1 with Butler & Stag in February 2014. We were very impressed by the service given by Neil Leahy, James Brough and the rest of the team: friendly, calm, and thorough at all times. The consumate professionals. Thank you!

Tom Chivers
Vendor

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Grove Dwellings Adelina Grove Stepney London E1

Grove Dwellings Adelina Grove Stepney London E1

I just bought a property through Butler and Stag and Neil and his team were excellent throughout. Butler and Stag are a great small agency, and much easier to deal with than some of the large chain agencies nearby. As a first time buyer I was handled through the entire process, and Neil was really helpful in driving the process through to completion and getting both sides to do what they needed to. I'd have hesitation in buying or selling through Butler and Stag again.

Caroline Orqueda
Buyer

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Fairfoot Road, Bow, E3

Fairfoot Road, Bow, E3

Neil and his team have been absolutely excellent from the start. As a first time landlord, Neil came to look at my house and give me information. He was very helpful, very positive and very well informed. The whole process was just so easy, they took care of everything. It ended up getting rented for the higher end of Neil's valuation! Their communication has be spot on too throughout. I fully trust them and they have always acted in my property's best interest, advising me as we went. Even before I rented it, they gave me help doing a few bits of work needed, and have continued to keep a close eye on the place, giving me regular updates. Having moved abroad, I needed to find someone to trust and I believe I have. Butler & Stag definitely put away with the age of myths concerning estate agents!

Nathan Moss
Landlord

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Fairfoot Road, Bow, E3

Fairfoot Road, Bow, E3

Having dealt with very pushy and 'dodgy' agents in our search for a property to rent, I was really happy when James turned out to be helpful, professional and very easy to contact. He responded helpfully to all of my emails almost immediately and always answered his phone - a rarity with estate agents unfortunately! Our move went smoothly and efficiently thanks to James at Butler & Stag.

Caroline Garnar
Tenant

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Clifden Mews Clapton London E5

Clifden Mews Clapton London E5

Butler and Stag, and in particular Neil, provided a really personalised service. Neil was always accessible, did everything very quickly and efficiently, and followed up where solicitors and other estate agents did not, and kept everything on track. Didn't think I would say this about an estate agent - but he really earnt his commission (which was a lot lower than other agents)! I would highly recommend Butler and Stag to anyone selling their house.

Harriet Clompus
Vendor

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Warneford Street Victoria Park London E9

Warneford Street Victoria Park London E9

Can't praise Butler & Stag enough. They have helped us purchase a home and also rent our properties. Very very easy to deal with. Great company!!!!

Paul Fry
Landlord

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Cambridge Court, Bethnal Green, E2

Cambridge Court, Bethnal Green, E2

Can't praise Butler & Stag enough. They have helped us purchase a home and also rent our properties. Very very easy to deal with. Great company!!!!

Matt Fry
Vendor

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Ebenezer Mussel House, Bethnal Green, E2

Ebenezer Mussel House, Bethnal Green, E2

Throughout the process of buying a property and letting our current property Butler & Stag have been helpful, informative and proactive in helping us with the purchase and finding tenants. As my first experience of buying property in the capital, Neil and his team have blown away the myths of estates agents and provided an outstanding service.

Claire Bodie
Buyer/Landlord

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Bletsoe Walk. Hoxton, N1

Bletsoe Walk. Hoxton, N1

This is our second year of renting our property via by Butler and Stag. They have been efficient, notifying us of any issues which have arisen and quickly dealt with the the situation in the appropriate manner. They are professional and were by far the best agent in terms of attitude, knowledge and fees when we were initially looking to rent our property, hence maintaining their service for a second year. Every member of the team we have dealt with have been helpful and welcoming. Butler and Stag have taken all the hassle and stress away from us and handled everything throughout! We would highly recommend.

Beverley Ingleton
Landlord

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Caliban Towers, Hoxton, N1

Caliban Towers, Hoxton, N1

Neil and James provided us with full support throughout a long an arduous sale process, handling our purchase with the utmost care and attention. Whilst it may have taken a while to get there, Butler and Stag couldn't have done any more to help us every step of the way. From the moment we made our offer to James, until Neil confirmed exchange, every call and email has been dealt with swiftly and effectively, with the team at Butler and Stag going above and beyond to help us with queries, where our own solicitor had failed. I wouldn't hesitate to recommend Butler and Stag to any prospective customer.

Jade Bowyer
Buyer

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Horton Road London Fields London E8

Horton Road London Fields London E8

We just sold our flat in London Fields and bought a house in Clapton all though Butler and Stag. I cannot praise them highly enough - especially the MD Neil Leahy. He was realistic yet positive about our chances of finding the house we wanted and we liked him straight away - I am so glad we decided to go with them as our sole agency. The marketing they did on our flat was brilliant and within a week we had an offer way over what we could have expected. All the guys who looked after the viewings were great too. With multiple bids on the table, Neil was able to advise us on how to maintain a strong chain going forward. As if that wasn't enough, the team then found us a house! It was just what we wanted and it really felt like they were on our side. Throughout the rest of the process Neil was brilliant at dealing with all three parties in the chain (not to mention the lack-luster solicitors). They helped us every step of the way - I would recommend them to anyone.

Lucy Hammick
Vendor

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Horton Road London Fields London E8

Horton Road London Fields London E8

Neil is pretty much the only estate agent I've come across who actually does his job. My flat was sold quickly and for asking price in an area where Butler and Stagg are completely outsized by late agents. Couldn't recommend highly enough.

Victoria mullen
Vendor

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Marlow House, Calvert Avenue,E2

Marlow House, Calvert Avenue,E2

Having had "mixed" experiences with agents in the past Butler and Stag were a breath of fresh air. The negotiation with the landlord was seemless and all queries I had were answered within 24 hours. Full marks to all those involved.

Adam Sumner
Tenant

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Pennybank Chambers Fairchild Place Shoreditch London EC2A

Pennybank Chambers Fairchild Place Shoreditch London EC2A

We had an excellent experience with Jaime at Butler & Stag. My boyfriend and I are recent US expats, starting jobs in the fall and therefore on a short timeframe to get settled and adjust to an unfamiliar letting system. We immediately fell in love with the flat we viewed, and we were able to put down a deposit, sign a contract, and process our references in just a few days, with frequent status updates from Jaime (Hannaford) Willitts. The turnaround was particularly commendable, because our deposit, credit check, and reference checks all had to be processed internationally. She was efficient, straightforward, took the time to explain aspects of the rental that were unfamiliar to us, and always reliable in heeding our concerns, communicating them to the involved parties, and seeing each detail through to its solution. A breath of fresh air in our London real estate experience, compared to the lack of communication, lack of attention, and confusion we received from other letting agencies we considered.

Julia and Zane
Tenant

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Dunstan House Stepney Green Stepney London E1

Dunstan House Stepney Green Stepney London E1

I rented a property from Butler and Stag for 2 years and in my 7 years renting in London they have been by far the best I had dealt with. Always prompt replying to emails, any issues dealt with straight away and a very smooth end of tenancy. The main issue with landlords/agencies in London is they treat tenants very dismissively once they have taken the money-this was certainly not the case with B&S and I would recommend them to anyone

James Westmoreland
Tenant

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Jubilee Street Stepney London E1

Jubilee Street Stepney London E1

I was really impressed with the lettings service provided by Butler & Stag over the last 12 months. The professional photos taken of my property were very professional and showed it in its best light. I also think Neil Leahy was extremely professional and responsive. I would highly recommend your service to other landlords looking at letting or selling property .

Alan Brookman
Landlord

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Poole Road Victoria Park London E9

Poole Road Victoria Park London E9

Butler and Stag were efficient and honest in selling our property. They exceeded our expectations and helped us to complete a quick and easy sale. Very rare amounst most esate agents these day. I would definitely recommend them and use them again myself.

Stacey Sharpe
Vendor

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Aldgate, E1

Thank you so much for all your help and professionalism during the sale of our property. After using other agents I am totally sold with taking my business to Butler & Stag, I felt that you were incredibly professional as an office and very much ahead of the competition. Would you also thank Michael for all his work and perseverance - if anybody chased this deal, he certainly did. Would love to pop in and have coffee some time and discuss further business.

George Averikou
Vendor

Cornell Building, Coke Street, Aldgate, E1

I am writing to commend your Director, Michael Woolley, who recently sold me the above property.He was always the ultimate professional. as well being extremely helpful, kind and charming. I cannot praise him highly enough.

Amrit Singh
Buyer

Aldgate, E1

I just wanted to drop a quick e-mail to you regarding Paige Reed about what a positive experience I have had dealing with her - from the moment that I gave my notice on my flat last year to getting a new flat this month. She has been professional, methodical and given clear guidance - a total breath of fresh air in your industry. She is a shining light in your organisation…Paige should be praised in any upcoming appraisal.

Emma Sears
Tenant

Bromley by Bow, E3

I would like to make a formal recommendation for Alfie Leachman, for his services during the sale of my property. He was extremely diligent, attentive, and professional. Alfie's manner was at all times courteous, positive and enthusiastic. He offered a lot of valuable advice while maintaining a ethical approach to how he conducted his work, I am pleased with the service from Alfie and would like to take this opportunity to inform you. Thank you.

Stella Lynes
Vendor

Bromley by Bow, E3

I just wanted to express my gratitude to our property manager Jaime Willitts for her help. Nothing was ever too much trouble and she only ever behaved professionally and courteously and with great efficiency. An absolute pleasure to work with and a credit to your agency. If only all property managers were like this.

Sandra Davidson
Landlord

Bromley by Bow, E3

Having dealt with a lot of agents around Bow we found Alfie Leachman to be the stand out example of what agents should be. Instead of just grabbing keys and opening doors we felt from the outset he took the time to get to know us and our criteria. This made such a big difference to other agents as we felt comfortable knowing that our search was safe in his hands. He explained the whole process including payments and fees from the outset so there were no 'hidden charges', and was excellent in showing us properties that matched our criteria. If only all agents were as easy, efficient and painless to deal with.

Adam Dupre
Tenant

Limehouse, E14

As a property solicitor, I am in regular contact with many of the agents in East London. I must say that Michael Woolley is a cut above the rest. Michael is always available and his demeanour and professionalism lends itself to achieving fantastic results especially if any issues arise during the course of a transaction. Michael always has a calming yet proactive influence and provides the highest level of service. I have Michael to thank for selling my marine side apartment in Limehouse and for achieving a record sale price. Keep up the good work!

Hugh Deverall
Vendor

Limehouse, E14

Butler & Stag's Bow office were able to provide me with several letting offers within a short timeframe. I found their attention to detail and prompt referencing invaluable to securing my professional tenant. It was very important to me that the tenancy team found me the right tenant for my Limehouse flat and at the best rental price. Alfie Leachman did so in record time and ensured a smooth move in date for both landlord and tenant. I am very happy with the service I received from Butler & Stag lettings, Roman Road. They listened to my requirements and attract the best tenants in my view.

Susan Kohlo
Landlord

Limehouse, E14

Left email message with several letting agents. They were first to get back to me. Came up trumps. Efficient and helpful. Found what I needed (for a friend who was out of the country) in one day. The agent was terrific and deal was done in 24 hours. Very knowledgeable of Limehouse as well.

Daniel Simpson
Landlord

Mile End, E1

Just wanted to leave a note to comment on the great customer service we had from Alfie Leachman at Butler & Stag Bow. He was very helpful, listened to our requirements and showed us some great properties. Although we unfortunately did not end up getting a place, I would certainly recommend the company and would go back if I needed to do a property search again.

Sarah Appleby
Tenant

Mile End, E1

Right from the start Michael was positive, and very good at selling Butler & Stag. I was so impressed with his enthusiasm and confident but non pushy approach. Having chosen Butler & Stag to rent our property he has been totally committed to the cause cleverly giving me the impression that I was his most important priority client. He dealt with all aspects efficiently and effectively with the perfect balance of being friendly and informal (making the whole experience much more pleasant) but always remaining on the 'professional' side of the line. I think you are lucky to have him as part of your team. I am an experienced landlord although new to renting in the Mile End area so feel my judgement is very valid.

John Sargent
Landlord

Mile End, E1

Having bought and sold several houses in Mile End, and dealt with most of the agents one way or another, in my experience, Butler & Stag have been nothing short of excellent. Highly professional, friendly and always helpful. If you want to sell your house quickly, efficiently and professionally, go to Butler & Stag, listen to them, agree with them, and let them take it from there.

Melinda Rossington
Vendor

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