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Pennybank Chambers Fairchild Place Shoreditch London EC2A

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We had an excellent experience with Jaime at Butler & Stag. My boyfriend and I are recent US expats, starting jobs in the fall and therefore on a short timeframe to get settled and adjust to an unfamiliar letting system. We immediately fell in love with the flat we viewed, and we were able to put down a deposit, sign a contract, and process our references in just a few days, with frequent status updates from Jaime (Hannaford) Willitts. The turnaround was particularly commendable, because our deposit, credit check, and reference checks all had to be processed internationally. She was efficient, straightforward, took the time to explain aspects of the rental that were unfamiliar to us, and always reliable in heeding our concerns, communicating them to the involved parties, and seeing each detail through to its solution. A breath of fresh air in our London real estate experience, compared to the lack of communication, lack of attention, and confusion we received from other letting agencies we considered.

Julia and Zane
Tenant

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